Contact ACTGene

ACTGene welcomes the opportunity to service you. Please contact us at below number or email us for Quotation, to Place Order, or simply ask a question.

ACTGene, Inc.

P.O. Box 7011
Piscataway, NJ 08855-7011

Tel: +1-973-978-6688

Terms of Sale

  • General Terms: To include product descriptions, pricing, and order processing to specify the conditions under which orders can be accepted or declined.
  • Payment Terms: Payment must be made in accordance with the terms specified at the time of order. Accepted payment methods typically include credit cards, purchase orders (for approved accounts), and wire depending on the customer’s location and order size.

Return Policy

  • Eligibility for Returns: Excludes non-room temperature shipment items. Products must be returned in their original condition and packaging.
  • Return Process: To initiate a return, you must contact the company’s customer service to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number may not be accepted.
  • Refunds and Restocking Fees: Once the returned product is received and inspected, refunds will be processed. There might be a restocking fee applied.

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